Offers: Can I get additional discounts on my journey? Yes, with National Express’s lowest fare finder and other deals, you might save even more based on your status. Students, for instance, can often snag a discount on fares with valid ID—details are available in the Student’s hub on our website. Coachcard holders also enjoy substantial savings, with up to a third off fares. We offer Coachcards for Seniors, Disabled persons, and Young Persons.
Ticket Changes: Is it possible to change my ticket with National Express? Absolutely. Opt for a Fully Flexible ticket for the most freedom, allowing fee-free changes and refunds up to 24 hours before departure. Do note, there’s an extra charge for more expensive routes, and the booking fee is non-refundable. For Standard tickets, a £5 fee (plus any fare difference) applies for changes. If you’re set on your plans, choose a Restricted ticket for the lowest price without the option for changes.
Seat Reservations: Can I book a specific seat? Definitely! Secure a window seat in the first five rows on most routes for just £2 with a Standard seat reservation. For a journey between Bristol and London on the double-decker service, £4 gets you a Premium seat with table seating and extra legroom in the top deck’s front three rows. Simply add this option when you book your ticket.